Terms and conditions + Privacy polices

Our Commitment to Your Privacy

At Imogen Fearn Life Coaching, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you engage with our services or visit our website.

What Information Do We Collect?

We collect personal information when you:

• Register for coaching services

• Subscribe to our newsletter

• Complete a contact form

• Purchase a service or product

• Engage in surveys, promotions, or online interactions

The types of personal information collected may include:

• Name

• Email address

• Mailing address

• Phone number

• Payment information (processed securely)

You may also visit our website anonymously.

How Do We Use Your Information?

The information we collect may be used for the following purposes:

• To personalize your experience and tailor coaching sessions to your needs

• To improve our website and services based on feedback

• To process transactions securely

• To send periodic emails regarding coaching updates, promotions, or important service-related notices (with an option to unsubscribe at any time)

• To administer surveys, contests, or special offers

Your personal information will never be sold, exchanged, or transferred to third parties without your consent, except when necessary to provide the services you have requested.

How Do We Protect Your Information?

We implement a variety of security measures to protect your personal data, including:

• Secure Socket Layer (SSL) encryption for sensitive data transmission

• Restricted access to personal data by authorized personnel only

• Compliance with data protection laws and best practices

Do We Use Cookies?

Yes, we use cookies to:

• Enhance your website experience

• Remember your preferences for future visits

• Analyze website traffic to improve functionality

You can choose to disable cookies in your browser settings.

Third-Party Disclosure

We do not sell or trade your personal information. However, we may share data with trusted third-party service providers who assist in website operations, payment processing, or marketing, provided they agree to keep your information confidential.

We may also disclose information if required by law or to protect our rights, safety, or property.

Children’s Online Privacy Protection

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal data from individuals under the age of 13.

Your Consent

By using our website and services, you consent to this privacy policy.

Changes to Our Privacy Policy

If we update this privacy policy, we will post changes on this page. Last modified: [Insert Date]

If you have any questions about this privacy policy, please contact:

📧 Imogenlifecoaching@gmail.com

Terms and Conditions for Imogen Fearn Life Coaching

Last Updated : 11th March 2025

Welcome to Imogen Fearn Life Coaching! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

Imogen Fearn Life Coaching offers life coaching services, including but not limited to:

• One-on-one coaching sessions

• Group coaching

• Online courses and workshops

• Digital resources

These services are intended for personal growth and development and should not be considered a substitute for medical, legal, or psychological advice.

2. Payment & Refund Policy

2.1 Payment

• Payments for coaching sessions or programs must be made in full before the scheduled service unless otherwise agreed.

• We accept payments via secure online platforms.

2.2 Refunds

• If you are not satisfied with your coaching experience, you may request a refund within [X] days of your purchase by emailing Imogenlifecoaching@gmail.com.

• Refunds are granted at Imogen Fearn Life Coaching’s discretion and may not be available for certain programs (e.g., completed coaching sessions, digital content, or personalized services).

3. Confidentiality & Privacy

All personal information shared during coaching sessions will be kept strictly confidential, except in cases where:

• Required by law

• There is a risk of harm to yourself or others

Please refer to our Privacy Policy for more details.

4. Client Responsibilities

As a client, you agree to:

• Be open and honest during coaching sessions

• Take responsibility for your own decisions and actions

• Respect scheduled appointments and provide at least 24 hours’ notice for cancellations

Failure to attend a scheduled session without notice may result in forfeiting that session without a refund.

5. Limitation of Liability

Imogen Fearn Life Coaching makes no guarantees regarding specific outcomes from coaching. You acknowledge that:

• Coaching is a collaborative process, and success depends on your personal effort and commitment.

• We are not liable for any decisions you make based on coaching guidance.

Under no circumstances shall Imogen Fearn Life Coaching be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

6. Intellectual Property

All content provided by Imogen Fearn Life Coaching, including coaching materials, digital downloads, and course content, remains the intellectual property of Imogen Fearn. You may not:

• Copy, distribute, or resell any coaching materials

• Use content for commercial purposes without written permission

7. Cancellations & Rescheduling

• Clients must provide at least 24 hours’ notice for rescheduling appointments.

• Missed sessions without prior notice may not be refunded or rescheduled.

In rare cases where Imogen Fearn Life Coaching needs to reschedule, alternative arrangements will be provided.

8. Termination of Services

We reserve the right to terminate coaching services if a client:

• Engages in disrespectful or inappropriate behaviour

• Fails to comply with these Terms and Conditions

No refunds will be provided in cases of service termination due to misconduct.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be resolved through mediation before legal action is taken.

10. Changes to Terms

Imogen Fearn Life Coaching reserves the right to update these Terms and Conditions at any time. Clients will be notified of any significant changes.

11. Contact Information

For any questions regarding these Terms, please contact:

📧 Imogenlifecoaching@gmail.com